I have a license valid until april 2025, but Duplicacy says it's expired

Support
#1

I have a license valid until april 2025, but Duplicacy says it’s expired. I can’t open a support ticket: it doesn’t allow me to do it.

#2

Activate the same license again and verify the hostname is correct

#3

I just discovered that, after upgrading my MacBook Air to Sequoia 15.1.1, the hostname detected by Duplicacy is something like “MacBookAir-022” instead of the name I gave it to. I don’t know where does this name come from; after entering this “new” name in the license page, Duplicacy works again. Thank you.

#4

You can change the hostname(s) of your Mac following this:

or this:

network - Set the hostname/computer name for macOS - Ask Different

#5

The problem here is that, in System Settings, the name is “MacBook-Air-Silver”, but if I check using Terminal (“hostname” command) the name is “MacBook-Air-022”. Quite strange!

#6

It’s not strange, there are multiple hostnames used for different purposes. There is computer name, hostname, and local host name.

Have you checked the links I’ve posted above?

#7

is this “bug” (or feature…)
https://www.reddit.com/r/MacOS/comments/1fimgck/sequoia_is_messing_with_my_computers_hostname/

#8

Looks plausible, but may not necessarily be that what you see is due to MAC address randomization and privacy features (btw if you haven’t — disable them for your home network). In some scenarios gateway can assign the hostname. There was a bug on my gateway software that resulted in all Macs and iOS devices in the network to receive hostnames made of a randomized hex guid.

The actual problem is that duplicacy shall not use hostname for licensing, specifically because hostname is often changing and does not identify the machine. The machine-id does. This has been discussed before Invalid or expired Web-UI license after reboot (Backups were working fine earlier today, and my license is valid well into 2022) - #9 by saspus