Mac LIST_FAILURE from sandboxing

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#1

Using OS X 10.14.6 and Duplicacy Web installed via Homebrew.

I’m seeing these failure messages when starting a backup job. Judging by the directories involved, it seems that the OS X sandboxing might be preventing it from accessing protected directories like contacts, mail and photos.

Is that the cause, and how can I solve this?

2020-04-28 10:18:53.012 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Application Support/AddressBook: operation not permitted
2020-04-28 10:18:53.447 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Application Support/CallHistoryDB: operation not permitted
2020-04-28 10:18:53.449 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Application Support/CallHistoryTransactions: operation not permitted
2020-04-28 10:18:58.332 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Application Support/MobileSync: operation not permitted
2020-04-28 10:18:59.625 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Application Support/com.apple.TCC: operation not permitted
2020-04-28 10:19:00.043 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Calendars: operation not permitted
2020-04-28 10:19:00.514 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Containers/com.apple.Home: operation not permitted
2020-04-28 10:19:00.790 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Containers/com.apple.Safari: operation not permitted
2020-04-28 10:19:00.874 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Containers/com.apple.VoiceMemos: operation not permitted
2020-04-28 10:19:03.662 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Containers/com.apple.iChat: operation not permitted
2020-04-28 10:19:03.772 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Containers/com.apple.mail: operation not permitted
2020-04-28 10:19:03.837 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Containers/com.apple.news: operation not permitted
2020-04-28 10:19:04.130 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Containers/com.apple.stocks: operation not permitted
2020-04-28 10:19:05.760 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Cookies: operation not permitted
2020-04-28 10:19:05.952 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/HomeKit: operation not permitted
2020-04-28 10:19:05.952 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/IdentityServices: operation not permitted
2020-04-28 10:19:06.072 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Mail: operation not permitted
2020-04-28 10:19:06.073 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Messages: operation not permitted
2020-04-28 10:19:06.074 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Metadata/CoreSpotlight: operation not permitted
2020-04-28 10:19:06.074 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Metadata/com.apple.IntelligentSuggestions: operation not permitted
2020-04-28 10:19:06.217 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/PersonalizationPortrait: operation not permitted
2020-04-28 10:19:06.421 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Safari: operation not permitted
2020-04-28 10:19:06.486 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Library/Suggestions: operation not permitted
2020-04-28 10:19:08.912 WARN LIST_FAILURE Failed to list subdirectory: open /Users/Me/Pictures/Photos Library.photoslibrary: operation not permitted
#2

Can you try running the web GUI with sudo?

#3

Try giving Duplicacy full disk access permission from security settings in macOS system preferences

#4

Full disk access seems to have resolved that issue. Is that part of the install missing from the installer or just via Homebrew?

#5

I don’t think applications are allowed to add themselves there. Only users can do that. Otherwise that would defeat the purpose. But I agree, the duplicacy could gently prompt the user to do so based on some heuristics – such as if sensitive protected folders are included in the backup. Which would be the case close to always – people usually want to backup important data and that important data is usually sensitive.

Some macOS apps already do that – good example is Daisy Disk. Once you try to scan entire drive it asks you to add itself to that list to gain access to full disk.

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#6

I just had this same problem:
Library.photoslibrary: operation not permitted
And it was also solved by giving Duplicacy full disk access.

I should note, I am updating to the Web GUI from the old style gui app… and I had not noticed any errors for the old app without this permission. (edit: I could be wrong about this bit)

At any rate, prompting the user during the install about this would be a good idea.

#7

With duplciacy lauchled by web gui or with a console app?

#8

launched with web gui

#9

Oh, my bad. I misread it as the issue wasn’t solved by full disk access entitlement.

It’s expected and it’s the same issue and I agree Duplicacy shall prompt the user to grant access during install or first launch or whenever this type of access error occurs.

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