Accidently bought new license instead of renewed, now what?


The duplicacy UI wont even start anymore…


You can remove the existing (expired) license on macOS by running this command:

defaults delete com.acrosync.mac.duplicacy License

For Windows, delete the registry value HKCU\Software\Duplicacy\License (HKLM\Software\Duplicacy\License if you installed Duplicacy for all users).

I’ve refunded your new license purchase.


thanks you. all solved then :slight_smile:


For anyone: Feel free to use the :heart: button on the posts that you found useful.

For the OP of any support topic: you can mark the post that solved your issue by ticking the image box under the post. That of course may include your own post :slight_smile: