It wont back up, says my activation is invalid or expired. Ive looked everywhere in the web interface and cant find anywhere to input the activation code. I reinstalled my OS not too long ago, and my license is good till 2022. Why is the means to fix this hidden so well? I’m a computer tech and can’t find it
It’s on the backup page, click on the link “localhost”
If your host name changed — you can update it in their acrosync account.
I agree, the placement of that could be better. If anything — the link to update license must be on the same message that complains about it.
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i have the same issue except when i go to the backup and click expired… which is odd because it wasnt expired until november of 2021… i put in the code and it just sits there and does nothing… its the only computer i have that it does this on
The log file ~/.duplicacy-web/logs/duplicacy_web.log may have some license related log messages.
it looks like every three months at exactly the same time it has this in the log
16:00
2020/09/26 16:00:01 A new license has been downloaded
then it just stops and no longer does that anymore…
okay so i took the file licenses.json out thinking i could just put the license back in
this time instead of expired it says unlicensed and the log spit this out
2021/01/11 16:28:41 Failed to request a license: This computer is not eligible for the 30-day trial
click on unlicensed and put code in… it just sits there… does noting
Does that computer have internet connection? Can you PM me its public IP address?