Backup-job failed with error for the third time

Support
#1

Hi!

While running a backup-job this job fails with the following error:

	status code: 400, request id: 182D0453AAECE40F, host id: 347fcc0bbd6f88f85cff1f41a965c3de39913a23d09672b90b78956cd201a3ae
2025-03-15 16:43:51.626 INFO INCOMPLETE_SAVE Incomplete snapshot saved to /cache/localhost/5/.duplicacy/cache/lab_backup/incomplete_snapshot
Failed to upload the chunk d4f7f6cbf07ea8d86171b5f53ac872fc2ba2f4168ac5835d4b486ff0ca61d34b: IncompleteBody: You did not provide the number of bytes specified by the Content-Length HTTP header.

As this is the third time that this job failed I would like to know what to do?

Kind regards,

#2

More details. What is backend, what is the first error in the log, what is invocation command line (form the log), etc.

#3

This is the rest:

Running backup command from /cache/localhost/5 to back up /backuproot_rust/Shows
Options: [-log backup -storage lab_backup -threads 4 -stats]
2025-03-15 08:05:41.186 INFO REPOSITORY_SET Repository set to /backuproot_rust/Shows
2025-03-15 08:05:41.186 INFO STORAGE_SET Storage set to minio://local@192.168.0.4:9090/backup-halut-nas
2025-03-15 08:05:41.215 INFO BACKUP_START No previous backup found
2025-03-15 08:05:41.592 INFO INCOMPLETE_LOAD Previous incomplete backup contains 15148 files and 579190 chunks
2025-03-15 08:05:41.592 INFO BACKUP_LIST Listing all chunks
2025-03-15 16:18:59.709 INFO BACKUP_INDEXING Indexing /backuproot_rust/Shows
2025-03-15 16:18:59.712 INFO SNAPSHOT_FILTER Parsing filter file /cache/localhost/5/.duplicacy/filters
2025-03-15 16:18:59.714 INFO SNAPSHOT_FILTER Loaded 0 include/exclude pattern(s)
2025-03-15 16:43:38.939 ERROR UPLOAD_CHUNK Failed to upload the chunk d4f7f6cbf07ea8d86171b5f53ac872fc2ba2f4168ac5835d4b486ff0ca61d34b: IncompleteBody: You did not provide the number of bytes specified by the Content-Length HTTP header.
#4

I would check connectivity between server and client and look into minio server logs.

Has this been working fine and suddenly stopped or never worked? Minio is quite finicky, and there are a lot of moving parts.

The fastest solution would be to switch to smb. But if you want to get to the bottom of this — reconcile with minio logs, and possibly system logs on the server.