Issue with backing up Truecrypt file

Support
#1

I’ve been using duplicacy for the last week, currently backing up to a usb drive with plans to move to backblaze B2 once all is working well.

I have hit a problem with one of the files in the storage. It is a Truecrypt encrypted storage file 2gb and for some reason Duplicacy doesn’t like it and aborts the backup. If I remove the file it is fine. If I test the file by connecting via truecrypt the file works fine as well.

2020-09-20 05:51:02.567 INFO BACKUP_INDEXING Indexing /backuproot/Documents
2020-09-20 05:51:02.567 INFO SNAPSHOT_FILTER Parsing filter file /cache/localhost/3/.duplicacy/filters
2020-09-20 05:51:02.568 INFO SNAPSHOT_FILTER Loaded 0 include/exclude pattern(s)
2020-09-20 05:51:55.002 ERROR CHUNK_MAKER Failed to read 0 bytes: read /backuproot/Documents/file.tc: input/output error
2020-09-20 05:51:55.004 INFO INCOMPLETE_SAVE Incomplete snapshot saved to /cache/localhost/3/.duplicacy/incomplete
Failed to read 0 bytes: read /backuproot/Documents/file.tc: input/output error

Any thoughts.

#2

Hi Miles,

This is looking like a drive issue, as its stating “input/output” error. could you test copying this file to a different USB Flash Drive as a test.

Failing that, could you create a new TC File (100MB?) and see if that uploads.

I would attempt a Scan disk to see if its a File System error.

Hope this helps.

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