License transfer from old to new windows/computer?

Hi,

I have migrated to a new Windows. As for the %computername% I chose a different name. How can I use the one license I have? Duplicacy is in a trial mode and does not like the license key now. Do I have to rename the computername to how it was before?

In Log in required it offers me to buy a new license or renew an existing one, but the latter does not seem to be what I want.

Thx

OK, I solved it by renaming the computer to the old name, then entering the license key.

Changing pc name is not a solution.

Login to your Acrosync account, click on a host name associated with the license key and change it.

(I would never even consider to alter my computer name just to match what software expects. Software needs to adapt to the naming I choose, not the other way around).

1 Like

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.