Need much more detailed windows instructions (multi-user)

How do I set up backups for one box, with two windows users?
This used to be setup and working, but something has changed:

  • first user can’t access the second users files (access issue I guess).
  • Second user sees first user’s info (that probably shouldn’t happen at all) so can’t set up his own backup.

I only vaguely know what a windows service is (and have no idea what that might do to help, but I see comments in the forum that seems like someone will recommend that???).

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