Permissions accessing volume used for Windows Server Backup

When attempting to backup a volume on a Windows Server 2016 system that is used for Windows Server Backup, permission is denied. Taking ownership and applying permissions at the drive level does not resolve the issue. Is there a way to do configure Duplicacy that will consistently backup these volumes?

Can you post the logs here or send them to duplicacy-support@acrosync.com?

No problem I’ll send the logs to the email address.

Looks like I may have discovered the answer.

If I reinstall by right-clicking and running install file with the “Run as administrator” option > start as a service > configure to use shadow copy (key!), then it will write the Windows Server Backup items onto storage. This is probably because there is a system level lock on the files while they are in queue through the backup scheduler. This seems to be resolved.

By the way, I had to reinstall because unless you Run as administrator, the only option that shows up is to start on logon rather than start as a service.

Thank you for sharing the solution! Another way to install the service is to run the Duplicacy GUI executable with the --install option from a DOS prompt window.