Question on VSS Issue

Support
#1

I am using the gui on Windows 8.

If I run the backup with outlook closed- everything works fine.

If I run the backup with outlook opened I get the following dialog pop up
error: failed to read 0 bytes: read c:\users\owner\rep.duplicacy\shadow\users\owner…\appdata\Local\Microsoft\Outlook\kv@mail.com.ost: the process cannot access the file because another process has locked a portion of the file.

I am running duplicacy as a service and have Enable Volume Shadow Copy checked.

Any ideas?

Thanks!!!

#2

Can you run the GUI version with elevated privileges and VSS enabled? And then check Windows Event Viewer to see if there any event log related to this error.

#3

Well, I saw some VSS related errors in the event log and I decided to solve my problem by forcing outlook to close before my backup.

I used the pre-backup script option for this and TASKKILL /IM outlook.exe

For this user- that will be fine and probably the most reliable.

Thanks.