Scheduled pruning appears hung on "prune in progress"

Support
#1

Hi,

I have a ton of backups, with over 4 million chunks in one of my storage locations. This storage uses sftp.

Many of the prune jobs I have in my schedule get hung on “prune in progress”:

Screenshot
Screenshot960×1697 138 KB

I can’t click on “prune in progress” whenever this happens. Also, once this happens, not even a reboot gets it to reset.

Any ideas as to how I can fix this?

Thanks in advance!

#2
  1. Is the prune actually stuck? Do you see traffic on your SFTP server? What is in the prune log? Prune is very IO intensive, it can take ages.
  2. Your prune “keep” policy is wrong.
  3. Backup with 14 threads to SFTP server makes little sense, unless your SFTP server is flash based.
  4. Interrupted prune can leave ghost snapshots in the storage. You will need to clean them up eventually, otherwise “check” will be reporting bogus failures.