Schedules not running when logged off

Support
#1

I have Duplicacy Web GUI 3.2.5 running under windows server 2022.

Everything runs ok, including scheduled jobs, when logged on but nothing works when logged off.

I have it installed as a service and have tried running service under local system account and my own admin account but makes no difference.

Interestingly when logging on and going to the web interface (127.0.0.1:3875) I get an error that it cannot be reached. To get back into the interface I have to run the Duplicacy executable from: C:\Program Files\Duplicacy Web Edition\duplicacy_web_win_x64_1.8.3.exe (or shortcut in start menu).
It’s as if the service is installed but not running on the web interface perhaps?

I have been installing duplicacy from the installer and then installing the service using:
\path\to\duplicacy_web_win_x64_1.1.0.exe -install-service
As described in the guide - installing for all users and service installs ok.

Have I done something wrong there?

What is going on? And how do I get schedules working when logged off?

#2

I worked this out. The confusion comes in because when I install using the downloaded duplicacy_web_installer_win64_1.8.3.exe it creates a shortcut on the desktop which runs c:\program files\duplicacy web edition\duplicacy_web_win_x64_1.8.3.exe - this starts a web service on 127.0.0.1:3875. But, all this is running in the USER CONTEXT.

When I then install the service from admin command line using: c:\program files\duplicacy web edition\duplicacy_web_win_x64_1.8.3.exe -install-service it creates a completely different web interface on the same port number - in SERVICE (machine wide) CONTEXT.

And when the service is running you cannot start the user context version from c:\program files\duplicacy web edition\duplicacy_web_win_x64_1.8.3.exe - and vice versa.

Config files are stored as follows:
User context: c:\users\%username%\.Duplicacy-web
Service context: c:\programdata\.Duplicacy-web

To resolve, install as normal, install as service without starting anything. Delete the created desktop icon and create your own pointing to http://127.0.0.1:3875 (Duplicacy icon can be found in c:\program files\duplicay web edition).

I also manged to copy the .Duplicacy-web config folder I had made under user context to service context location without any problems.