SFTP connection error

Support
#1

Hello,

I’m new to duplicacy and testing the solution, so sorry if this problem has already be addressed…

CLI version 2.0.10 downloaded from Release Duplicacy 2.0.10 Command Line Version · gilbertchen/duplicacy · GitHub

I’m trying to connect a SFTP server but I get this error message :

Failed to load the SFTP storage at sftp://user@192.168.5.80//BACKUP/test: dial tcp: lookup nexxit.admin@192.168.5.80: getaddrinfow: A non-recoverable error occurred during a database lookup.

The client is a windows computer connecting to a linux sftp running on port 22. From the same client I able to connect to the sftp server with WinSCP.

Any help would be appreciated…

#2

The . in the user caused Duplicacy to fail to separate the user name and the server address, so it was trying to connect to user@192.168.5.80 instead of 192.168.5.80.

I will fix the github branch later today but a workaround for now is to use a different username without the ..

#3

Thanks.

I confirm that without the . it’s working.

#4

Hello,
I am also having a problem connecting to a SFTP server on a local network.
I get the error message:

Failed to load the SFTP storage at sftp://user@10.0.0.2/P/BDup/Files: Can’t access the storage path P/BDup/Files: file does not exist

I have setup Filezilla and Cyberduck to connect to SFTP with exactly the same storage url and have no problems with them. I crossed checked to check that I did not make a mistake.

Any ideas?
Win10 Pro x64 9 (client and server)

cheers and thanks

#5

Ok… I figured it out now.
I needed a “/” in the storage location to give me 2 “/” after the IP address.