The CLI executable is not available from github.com: Failed to download the CLI executable

Bug
#1

Since this morning I can not execute any job in duplicacy.

The CLI executable is not available from github.com: Failed to download the CLI executable
wsarecv: Eine vorhandene Verbindung wurde vom Remotehost geschlossen., exitCode: 0

Any ideas ? Never had that before. Double checked my fiewall and connectivity - no change to before where the problem did not occur.

Help !!! :slight_smile:

#2

Hi all
Did some further investigation and found the reason. Yersterday evening I updated my win10 enterprise with two Microsoft updates. Then tonight the scheduled jobs failed with the following error message:

The CLI executable is not available from github.com: Failed to download the CLI executable: read tcp 10.0.0.21:49682->52.217.64.76:443: wsarecv: Eine vorhandene Verbindung wurde vom Remotehost geschlossen.

I now de-installed the two Microsoft updates and now it is again running properly.

screen
screen2097×204 27 KB

Would be nice if somebody can have a look at this - I assume thet the two MS Updates were some security patches coming along on patchday.

Regards Urmel

#3

This may not be caused the Windows updates. There is a new CLI release on github.com and when the web GUI restarted it attempted to download the new CLI release but github.com is known to have network issues occasionally.

For the next web version I’ll make a change to fall back to the latest CLI release that has been downloaded before if the download from github.com fails.

#4

I never had this issue before and I tried it today - after the windows updates. The error was persistent and a colleque of mine tried at the same time from a different machine wtihout this updates and was successful. Looking at the CVE message for the updates brought me to check if the de-installl would be successfull and it was. Maybe it is worth to have a closer look to that.

And by the way - if I can not execute my duplicacy jobs - I do not have backups - I can not wait until next version … :slight_smile:

#5

@gchen if my understanding is correct, the CLI is downloaded only when the Web GUI starts. So if the download fails, there won’t be any retry until Web GUI so the computer is restarted, so there can be several days or weeks without a backup. I ran into this after 35 days without a backup :frowning:
This should realy be fixed asap!