The difference between the request time and the current time is too large

Support
#1

Hi

I’m occasionally getting the error: Failed to list the directory chunks/: RequestTimeTooSkewed: The difference between the request time and the current time is too large.

It’s not consistent, sometimes it works fine.

Is there anything I can do to fix it please?

#2

Check time, configure ntp.

Depending on what remote you are using — ensure the time is correct there as well.

#3

Thanks. Everything is synced to ntp already.

#4

Whart is the remote? Can you share logs around the failure?

#5

Hmm, just found a host that wasn’t correctly syncing the time, have fixed and will re-test.