Unable to apply new license

Support
#1

Renewed my expired license this morning, the key appears to be the same however web ui says it’s still expired, and if I paste it in again it errors with “Failed to download the license: License error: Activation code has already been assigned to a different host and can’t be activated on Beast. Please log in to your Duplicacy customer page to change the hostname associated with the license.”

Please help!

Thanks

#2

Have you tied to “log in to your Duplicacy customer page” and “change the hostname associated with the license” to the current hostname of your machine?

#3

Yes that was it, my mistake. Forgot I moved the SSD into another machine 6 months ago and changed hostname.

Thank you

#4

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