Unable to purchase year 2 license

My 1 year personal license expired on 10/21/2022. I am trying purchase another year but the “Renew” License Button is disabled. Is this no longer possible for me since I let it lapse?

Can you PM me the account that you bought the license with? I couldn’t find a license under your account.

It should be mbittel888@gmail.com

Couldn’t find any license under that account. Can you PM me the name that the license was issued to?

How do I PM? Sorry I am new in the forums and cant find my way.

I found your license. It was bought under a different account. I’ve PM’ed you the account email (there should be a notification on the top right corner on your page).