Unexpected expiration


#1

I’ve been trying out Duplicacy, but after the latest “macOS High Sierra 10.13 Supplemental Update”, Duplicacy refuses to run.

I get a “Duplicacy Error” with “Your license may have already been expired or assigned to a different host”.

I’m about 10 days into the trial period. Going well so far, but I’d still like to finish the entire trial before deciding on a purchase.


#2

Can you run defaults read com.acrosync.mac.duplicacy License in Terminal and email the output to duplicacy-support@acrosync.com? I’ll reset your license.


#3

Thank you - it’s all working again now.