Uploaded file but failed to store EOF

[kevinvinv]

THANK YOU! Wow!

So quick question… yeah… I do not know git.

If I go through these steps… will I be able to simply edit a go source file, change the retry count, and recompile a local copy for now?

I do know how to write code… just not sure if these steps are going to download the source local such that I can modify it or not.

Thanks again!!!

[TheBestPessimist]

I do know how to write code… just not sure if these steps are going to download the source local such that I can modify it or not.

I guess you’re not a programmer per se, you just learned whatever gets the job done?

I’m thinking this because if you were working as a programmer than the steps mentioned above would be familiar no matter the language .

If I go through these steps… will I be able to simply edit a go source file, change the retry count, and recompile a local copy for now?

Exactly!

In the guide Build Duplicacy from source – see steps 3, 4 and 4.6 which state exactly that.

[kevinvinv]

I am a hardware designer (analog IC). I write a lot of C but it is simple… no revision control and no git or anything like that-
Thanks again!

[TheBestPessimist]

Thanks again!

no probls.

If something isn’t working properly, you could either comment here, or on the pull request there, so that gchen fixes it.

I am a hardware designer (analog IC).

?

[kevinvinv]

pretty funny! …

[kevinvinv]

Hi @TheBestPessimist

I went to download your build at the google drive link but it seems to not allow me in… does that make sense? Should I “request access” or something? Thanks sir!!!

[TheBestPessimist]

Fixed!

(here it is again: duplicacy with sftp rety -- for kevinvinv.exe - Google Drive )

[kevinvinv]

Just one more question @TheBestPessimist, is this a windows build or a mac build? I see the .exe and my mac doesn’t want to run it… I assume it is a windows build?

Thanks sir!!!

[TheBestPessimist]

Yep, i’m dumb and that was for windows.
What about this one, which should be for mac: duplicacy for kevinvinv take 2.exe - Google Drive

[kevinvinv]

Yikes, I FINALLY got back to this… the binary prompts me for a path to a keyfile… that is new… I see @gchen at one point thought it was a bug and I presume it has been fixed since you kindly made this binary for me.

I guess at this point, I will wait for the new GUI to be released and the new CLI that @gchen mentioned the other day… hopefully this will include sufficient SFTP retries and things will start working.

Thanks!!

[Arty.R]

Same situation with SFTP server with web windows version

ERROR UPLOAD_File Failed to upload the file snapshots/... 1: Uploaded file but failed to store it at ....
1: failed to send packet header: EOF
INFO INCOMPLETE_SAVE Incomplete snapshot saved to C:\Users\......

Trying several times - still this error
It comes almost to completion and gives this error.

Network is working (connecting with sftp client and upload to this folder complete without any problem)
Another job to same SFTP server completed without any errors.

How can I try to fix it?

In snapshots folder for this job i find many tmp files. maybe delete this files ?

[saspus]

Is your SFTP server Synology by a chance?

[Arty.R]

Yes - Synology. It’s a trouble ? ) Another job backup to this SFTP stored without error.
I was completely delete the job, and start back up again. About 8 hours remaining )

[saspus]

Yes - Synology. It’s a trouble ? )

Welcome to the club Synology modified their SSH/SFTP server so it does not exactly conform to what’s expected of it.

The quick fix would be to add another / after your URL; e.g. sftp://user@synobox.local//Backups/Duplciacy

Don’t delete the job, just modify the URL everywhere. you find it (don’t remember exactly where web-ui stores it; but duplciacy CLI expects it in preferences file)

[Arty.R]

Synology modified their SSH/SFTP

I don’t know about it

Don’t delete the job, just modify the URL everywhere.

Too late - I already deleted it

I correctly understood that instead of now

sftp://arty@xx.xx.xx.xx:2222/duplicacy/backup

I should have

sftp://arty@xx.xx.xx.xx:2222//duplicacy/backup

in web it’s stored in json file

[saspus]

Synology modified their SSH/SFTP

I don’t know about it

I agree, that is not ideal. Here are prior discussion on this::

Chunk uploading error with Synology

This is a Synology issue. They run a modified version of ssh server so its behavior is kind of non-stardard/weird. My proof is that if sftp://server/Backups/duplicacy were the wrong path, you would have gotten an error when trying to download the config file before getting to the chunk uploading step. The chunk uploading error you got indicated that Duplicacy had already successfully downloaded the config file and the last snapshot, so the path must be right. The error itself I suspect was c…

Chunk uploading error with Synology

A chunk path in your case is Backups/duplicacy/chunks/64-byte-hash while the path of the config file is Backups/duplicacy/config. I first encountered this issue when developing Vertical Backup which is written in Python so I’m pretty sure this is limited to Synology only. Besides, rclone users ran into this as well: https://github.com/ncw/rclone/issues/1474 (and there it was a Duplicacy user who first found out the trick of using a single slash). Sadly I can’t think of a better solution than …

I should have

sftp://arty@xx.xx.xx.xx:2222//duplicacy/backup

in web it’s stored in json file

Yep.

[kevinvinv]

I have about 5 users backing up to my Synology via SFTP. Only one local computer has a problem.

It has gotten better with the latest version of Duplicacy… I think maybe there are retries now implemented in the code which probably helps.

[Arty.R]

Three different tasks completed successfully and without errors after adding to the path “/”. I think this solution need add to FAQ for Synology users.
Path stored in duplicacy.json file and after make change in path - the program must be restarted for reload settings.

[saspus]

I’m glad it worked!

I think this solution need add to FAQ for Synology users.

It is actually mentioned here:

Supported storage backends

Note for Synology users
If the SFTP server is a Synology NAS, it is highly recommended to use the absolute path (the one with double slashes) in the storage url. Otherwise, Synology’s customized SFTP server may terminate the connections arbitrarily leading to frequent EOF errors.

[akvarius]

I have experienced a similar problem with another SFTP server as well (freeftpd via VPN connection). I don’t remember now if it was the exact same problem, but the solution was the same .