I agree, the Web Edition could definitely do with a tray icon only process that can interact with the service process and show activity, let you open the dashboard, and maybe even pause all backups for a limited time. The legacy GUI had this ability so I’m hoping it’ll one day feature as part of the Web Edition.
A windows service program can’t interact with the Windows GUI or have any GUI elements, so in order to have a tray icon we need to install/run a separate process that queries the state of the service and opens the browser when clicked.