Error copying to Wasabi

Support
#1

CLI job bombed withe the following error message:

Chunk 20b54029432a66096c50140f6f09337d536808a0226d4dd2bd773153a611f93c (1702/177738) copied to the destination
Failed to upload the chunk 1db25f553432fb144209f7f79d26563b4df1f79d90ad678b5b03a011fe5dc5ad: InternalError: We encountered an internal error.  Please contact customer support.
	status code: 500, request id: E71538F630DB30EC, host id: SZjnOgQ9fKpMrzalhOKNPk9/8VQ4KpenNq8qIpijqmUokFbJYELTD0IqgAUdJiEUxEtvBKiULp7I

I restarted the job and it went back to doing it’s thing.

Problem backing up a (quite big) directory
#2

I’ll report this to their developers.

#3

Can you send an email to support@wasabi.com to report this issue? They prefer support tickets directly from customers.

This is another reported incident of the exact same issue: Problem backing up a (quite big) directory

500 Internal Server Error
#4

Done. I’ll update this thread if I get any feedback from them.

#5

After asking a couple of questions, here’s the feedback from Wasabi support:

Hi David - we looked through the log info below and we believe the problem was a 1-time temporary one that we have since addressed.   If you are still seeing the problem, could you please provide a fresh log excerpt?       Thanks, Jim
#6

Thanks for keeping us updated. Wasabi support has been very responsive to me too.

#7