How to fix the "Can’t Start the web server" error?

Support
#1

I know there’s already an existing post about it but it’s not quite clear.

I started having this error since upgraded to 1.1.0

I also realized something, if I start the program via Start menu, it appears to load v1.0.0 (as seen in the footer) however, if I start the program using the newly created shortcut in the Desktop, it appears to load v1.1.0.

I appear to have 2 different version of Duplicacy at the same. How do I fix this? Do I need to uninstall the old version first every time there is a new update?

#2

1.1.0 has the option to ‘install for all users’ which will install the program to a different location. For future updates if the installation mode is the same you can just run the new installer to overwrite the existing installation.

#3

I see okay. Given my situation now. What do you advice to fix this issue?

#4

You can first uninstall Duplicacy. Make sure it has been removed from the start menu and the desktop. Then run the installer again.

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#5

Okay will my previous backups remain safe after uninstall?

#6

This should not affect your backups in the storage. However, if you are running 1.1.0 as a service, you may need to copy the configuration file to a different location. See Lost all settings after upgrading to web gui 1.1!

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