License bought in november already expired?

[sanderdatema]

In November 2021 I renewed an old license. And it just expired already after just more than a month. Could this be related to this issue?:

Renewed license did not extend date

Thank you! I see what happened now. I had purchased a new license for the same computer at two different times. Today I was trying to activate one of the two on a second computer in my house that was on a trial license. Renewal was put through on the older expired license I was transferring to my other computer. All good now, up and running on both machines. Thanks for the quick response.

[gchen]

I can manually adjust the expiration date but you wouldn’t be able to upgrade it to lifetime during our Black Friday deals. Would you like to do it?

[sanderdatema]

It’s ok to skip the lifetime option, thanks.

[sanderdatema]

@gchen Could you please reactivate my license?

[gchen]

The expiration date has been changed. You’ll probably need to enter the license code again to see the new expiration date.